Cookie Policy

Cookie policy

On this page, you will find information about what cookies are, what we use them for, and with whom we share this information.

What is a Cookie?

A cookie is a small file placed on your device (e.g computer or mobile phone) when you visit a website. Cookies are used to make your use of the website easier as well as provide business and marketing information to the website operator.

Types of Cookies

There is a distinction between session cookies and perpetual cookies.

Session cookies allow actions to be tracked during a single browser session. They are deleted from your device when you close the browser. Perpetual (or persistent) cookies remain on your device between sessions and allow a website to recognise a user on their return and to remember their preferences, they will remain stored on your device until deleted or they reach a specified expiry date.

Session and persistent cookies can be either first or third-party cookies – a first-party cookie is set by the website being visited (i.e. planit247.eu). A third-party cookie is issued by a party other than website being visited. In this case, third-party cookies are coming from the use of Zopim, Google Analytics and Trabase (applies only for logged in users).

ProviderNameDescriptionExpiryCategory
Planit247.euPHPSESSIDA standard PHP cookie used for user sessions.When the browsing session endsFunctionality
__cfduidCloudflare per-client security settings for Outbound assets.1 yearFunctionality
Wordpress_test_cookieTests if cookies are acceptedWhen the browsing session endsFunctionality
Wproto_captcha_session_id90 minutesFunctionality
Trabase (only for logged in accounts)B2BsearchUsed for the search history on the top left1 yearFunctionality
Usetrabaseused to switch between MYTE and Trabase. PerpetualFunctionality
Google Analytics_gaUsed to distinguish users.PerpetualAnalytics
_gatUsed to throttle request rate.1 minuteAnalytics
_gidUsed to distinguish users.24 hoursAnalytics
__utmaKeeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred. PerpetualAnalytics
__utmbTakes a timestamp of the exact moment in time when a visitor enters a site.When the browsing session endsAnalytics
__utmcTakes a timestamp of the exact moment in time when a visitor leaves a site.30 minutesAnalytics
__utmvIf you are making use of the user-defined report in Google Analytics, and have coded something on your site for some custom segmentation, the __utmv cookie gets set on the person’s computer, so that Google PerpetualAnalytics
Zopim.com (Zendesk Chat)__cfduidCloudflare per-client security settings for Outbound assets.1 yearFunctionality
__zlcidTo store the Zopim Live Chat ID used to identify a device across visits, and also across a single chat session1 dayEssential
__zlcmidStore visitor's machine-id for the Chat widget's authentication1 yearEssential
__zlcstoreTo store the Zopim Live Chat ID used to identify a device across visits, and also across a single chat session1 dayEssential

With whom do we share the information we gather/track?

– We share the information we gather, in aggregate form, with Google for analytics purposes. We will not release personal information about you as an individual to Google.

–  Information about your search behaviour and bookings done through the website b2b.plantit247.eu are shared with Trabase.

– Information about chat behaviour is shared with Zendesk (Zopim).

For further information about data protection please refer to our Privacy Policy.