Cookie policy
On this page, you will find information about what cookies are, what we use them for, and with whom we share this information.
What is a Cookie?
A cookie is a small file placed on your device (e.g computer or mobile phone) when you visit a website. Cookies are used to make your use of the website easier as well as provide business and marketing information to the website operator.
Types of Cookies
There is a distinction between session cookies and perpetual cookies.
Session cookies allow actions to be tracked during a single browser session. They are deleted from your device when you close the browser. Perpetual (or persistent) cookies remain on your device between sessions and allow a website to recognise a user on their return and to remember their preferences, they will remain stored on your device until deleted or they reach a specified expiry date.
Session and persistent cookies can be either first or third-party cookies – a first-party cookie is set by the website being visited (i.e. planit247.eu). A third-party cookie is issued by a party other than website being visited. In this case, third-party cookies are coming from the use of Zopim, Google Analytics and Trabase (applies only for logged in users).
| Provider | Name | Description | Expiry | Category |
|---|---|---|---|---|
| planit247.eu | PHPSESSID | A standard PHP cookie used for user sessions. | When the browsing session ends | Functionality |
| __cfduid | Cloudflare per-client security settings for Outbound assets. | 1 year | Functionality | |
| Wordpress_test_cookie | Tests if cookies are accepted | When the browsing session ends | Functionality | |
| Wproto_captcha_session_id | 90 minutes | Functionality | ||
| Trabase (only for logged in accounts) | B2Bsearch | Used for the search history on the top left | 1 year | Functionality |
| Usetrabase | used to switch between MYTE and Trabase. | Perpetual | Functionality | |
| Google Analytics | _ga | Used to distinguish users. | Perpetual | Analytics |
| _gat | Used to throttle request rate. | 1 minute | Analytics | |
| _gid | Used to distinguish users. | 24 hours | Analytics | |
| __utma | Keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred. | Perpetual | Analytics | |
| __utmb | Takes a timestamp of the exact moment in time when a visitor enters a site. | When the browsing session ends | Analytics | |
| __utmc | Takes a timestamp of the exact moment in time when a visitor leaves a site. | 30 minutes | Analytics | |
| __utmv | If you are making use of the user-defined report in Google Analytics, and have coded something on your site for some custom segmentation, the __utmv cookie gets set on the person’s computer, so that Google | Perpetual | Analytics | |
| Zopim.com (Zendesk Chat) | __cfduid | Cloudflare per-client security settings for Outbound assets. | 1 year | Functionality |
| __zlcid | To store the Zopim Live Chat ID used to identify a device across visits, and also across a single chat session | 1 day | Essential | |
| __zlcmid | Store visitor's machine-id for the Chat widget's authentication | 1 year | Essential | |
| __zlcstore | To store the Zopim Live Chat ID used to identify a device across visits, and also across a single chat session | 1 day | Essential |
With whom do we share the information we gather/track?
– We share the information we gather, in aggregate form, with Google for analytics purposes. We will not release personal information about you as an individual to Google.
– Information about your search behaviour and bookings done through the website b2b.plantit247.eu are shared with Trabase.
– Information about chat behaviour is shared with Zendesk (Zopim).
For further information about data protection please refer to our Privacy Policy.
