Airlines Update – Covid-19

Last updated 30th June, 2020

AirlineRoute UpdatesSafety MeasuresTicketing policies
Aegean AirlinesFrom 18th May: Athens to Heraklion, Chania, Thessaloniki, Alexandroupolis, Kavala and Ioannina
From 25th May: Athens to Rhodes, Corfu, Mytilene, Chios, Samos and other domestic destinations
By the end of May, gradual restoration of flights to Brussels, Munich, Zurich, Frankfurt and Geneva.
From mid-June Thessaloniki to Munich, Frankfurt, Dusseldorf, Stuttgart, Larnaca and Tel Aviv
- Compulsory Masks
- No touch policy
- Special boarding and disembarkation procedures
- 1 personal item/carry-on bag allowed on board
- Adjusted in-flight service
- Regular crew Covid-19 testing
- Enhanced cleaning and disinfection
Air CanadaAir Canada announced summer schedule with nearly 100 destinations.

Currently, Air Canada is flying to New York–LaGuardia, Washington-Dulles, Los Angeles, San Francisco, Boston, and Chicago. However, the airline will expand its services from June 22nd:
From Vancouver: London, Hong Kong, Tokyo, and Seoul.

From Toronto: Frankfurt, London, Zurich, Tokyo, and Tel Aviv.

From Montreal: Frankfurt, London, Paris, and Brussels.

There are plans to add Athens, Rome, Geneva, Munich, Lisbon, Amsterdam, Rome, and Shanghai.
Air FranceUntil end of June, Air France will increase the frequency to reach further European and French Overseas department. - Compulsary face masks
- Checking of passengers' body temperature
Air MaltaAir Malta are currently operating repatriation flights from a number of European airports: London Heathrow, Rome, Frankfurt and Amsterdam.Passengers have to wear a face mask on board.
Air SerbiaFrom 15 of June restarting from Belgrade to other European cities including Amsterdam, Athens, Prague, Frankfurt, London and Vienna as well as New York and Istanbul
American AirlinesAmerican Airlines is resuming transatlantic services with flights from Dallas to Madrid in May and flights to Dublin, London and Athens from Chicago in June. Additionally, the airline will resume services from Miami to Lima, Quito, Guayaquil, Santiago and Sao Paulo later this month.
British AirwaysBritish Airways are currently operating repatriation flights.Travel vouchers are now valid until 30 April 2022 (includes previously issued vouchers)
Brussels Airlines
From 15 June: resuming flight operations with a reduced network to Germany, Switzerland, Greece, Portugal and Spain. Until August, the airline aims to reach 59 destinations in 33 countries in Europe, Africa and the US.At Brussels airport
- Do not come to airport if feeling ill or have any symptoms.
- Temperature checks will be performed
- Transactions are limited to electronic payment
- Social distance lines to keep safe distance
- Face mask to be worn
- Boarding will be done row by row
- No meals will be available
- No magazines or newspaper will be available
- On intercontinental flights, duty free service will be avaialble for electronic payments only
EasyjetFrom 15 June: Flights from 21 European airports will be resumed.
EmiratesFrom 21 May: Resuming passenger flights to 16 destinations: Amsterdam, Bahrain, Brisbane, Chicago, Copenhagen, Dublin, Frankfurt, Hong Kong, Jakarta, Kuala Lumpur, London Heathrow, Madrid, Manchester, Melbourne, Milan, New York (JFK), Paris, Perth, Seoul, Singapore, Sydney, Taipei, Toronto, Vienna and Zurich.At Dubai International airport:

- Temperatures checked via thermal scanners
- Protective barriers at check-in counters
- Gloves and masks mandatory for customers and employees
- Staff with direct contact with travellers wear personal protective equipment including a protective disposable gown and safety visor.
- Social distancing protocols will also be implemented.

On board:

- A modified in-flight service that reduces contact and infection risk.
- Magazines and print reading material will not be available.
- Cabin baggage has to be checked-in, customers can only bring essential items such as a laptop, handbag, briefcase or baby items on board.
- Aircraft cabins fitted with advanced HEPA air filters which remove 99.97% of viruses and eliminate dust, allergens and germs.
- After its journey and on landing in Dubai, each aircraft will go through enhanced cleaning and disinfection processes.
Etihad AirlinesUntil 15 June 2020, we’ll be operating a number of flights between Abu Dhabi and destinations around the world to help you return home. All flights are subject to change. Due to government restrictions across our network, you will be required to check in your cabin baggage before you fly. You will only be permitted to carry a personal item on board, such as a handbag, backpack or laptop bag. This can weigh up to 5kg.
Jet2Jet2 will restart flying on July 1st
KLMOn 4th May KLM started restoring flights to Barcelona, Madrid, Rome, Milan, Budapest, Prague, Warsaw and Helsinki- Compulsory face masks on board until August 2020
Korean Air
Korean Air hopes to have services available on 32 international routes by June, including flights to Washington DC, Seattle, Vancouver, Toronto, Frankfurt, Beijing and Kuala Lumpur.
LufthansaFrom June, Lufthansa will operate to 106 German and European destinations as well as 20 long haul destinations

From Frankfurt: Hanover, Majorca, Sofia, Prague, Billund, Nice, Manchester, Budapest, Dublin, Riga, Krakow, Bucharest and Kiev.
Long haul: Toronto, Mexico City, Abuja, Port Harcourt, Tel Aviv, Riyadh, Bahrain, Johannesburg, Dubai, Mumbai, Newark/New York, Chicago, Sao Paulo, Tokyo and Bangkok

From Munich: Münster/Osnabrück, Sylt, Rostock, Vienna, Zurich, Brussels and Majorca. Long haul: Chicago, Los Angeles, Tel Aviv.
Philippine AirlinesPhilippine Airlines have confirmed that domestic and international flights to and from our hubs in Manila, Ceby and Clark will remain cancelled up to May 31, 2020.

We are working on plans to operate a few domestic routes from our Davao hub, possibly to Iloilo, Siargao and General Santos, to help support the economic recovery of Mindanao with the easing of quarantine restrictions there.
Unused tickets converted to travel vouchers are now valid for 2 years. Applies to passengers prevented from travel, flight cancellations or travel bans from 2nd February to May 31st 2020.
Qatar AirwaysBy end of June, 400 flights per week to 80 destinations (subject to regulatory approval)

Europe: 115 flights per week / 23 destinations
Americas: 17 flights per week / 4 destinations
Middle East: 69 flights per week / 14 destinations
Africa: 28 flights per week / 6 destinations
Asia: 189 flights per week / 33 destinations
Hold on to your ticket (now valid for 2 years)
Exchange for future travel (voucher with 10% additional value)
Unlimited changes (date or destination)
Swap for Qmiles (Spend them however you like
Refund your ticket (If your flight gets cancelled)
Royal JordanianFlights suspended until July 14th.- Passengers must undergo all medical checks required prior to check-in and/or embarkation
- Passengers must wear masks, gloves and shoe covers during the flight.
- Passenger will not be allowed to take cabin baggage with them on board and instead will be accepted as check-in baggage, this will be in addition to their normal baggage allowance.
- Excess baggage will be collected according to normal rules.
- Passengers can take small personal belongings (VAL, electronics, and medication).
- Passenger shall strictly adhere to all verbal and/or written measures and instructions provided by the PIC and/or crew during flight, particularly in relation to health, safety, security and seat allocation or re-allocation;
- Passengers should provide full and accurate contact information.
- Passenger should arrive at the airport three hours prior todeparture.
- Passenger should ensure that they are permitted to enter the country for which ticket was issued.
RyanairFrom 1 July: Restoration of 40% of scheduled flights, almost 1000 flights dailyUndergoing temperature checks at airport entry
Wearing face masks
Aircrafts are fitted with HEPA air filters and interiors are disinfected every night
Limited inflight service will be offered, no cash sales
Toilet access to individuals upon request
All passengers to fill in details of stay when visiting another EU country
TAP PortugalThe Portuguese carrier will resume a number of international flights from 18 May including Barcelona, Brussels, Dublin, London, Madrid, Newark and Ponta Delgada (Azores). More destinations are expected to be added by late summer.
Turkish AirlinesDomestic flights have been suspended until the 4th of June.
International flights have been suspended until the 10th of June.

Turkish Airlines is planning to resume flights to 19 countries in June. The airline hopes to increase capacity to 99 countries by September.
At Istanbul airport:

- Passengers obliged to wear a mask inside the terminal and onboard.
- Passengers not wearing a mask are denied access to the terminal and boarding.
- Passengers are screened by thermal cameras and/or body temperature measurements.
- Passengers are required to disclose their address of stay within the borders of Turkey to their airline company before flight.
- Foreign passengers are required to have private health insurance.
- Passengers are tested for Covid-19 by health personnel duty aboard of aircrafts.
- Hand sanitizers have been set up in the airport.
- Seating areas have been rearranged according to rules of social distancing.

On board:

- Staff use personal protective equipment and hand disinfectants.
- Aircraft will undergo an extensive cleaning process.
- All items used during meals are disinfected in addition to the regular washing process.
Change without penalty or change to open ticket
Swiss InternationalFrom June 2020, up to 190 flights from Zurich and Geneva to 41 European destinations. The ramp-up will follow in stages, and the range of flights available will be gradually increased.
WizzairFrom 15 June flights from Luton to Portugal and Greece- Compulsary face mask for passengers and staff
- Gloves for crew
- No printed materials on the aircraft